I am often asked, "How do I know if we need to develop or update internal training programs?"  Here are a few hints:  Customer service performance surveys are less than glorious, service failures are a daily issue, compliance audits point to a lack of employee awareness, training materials have not been updated, etc.  Your teams need to be performing at their best to consistently deliver high quality service and product delivery.  We can help you  pinpoint problematic areas and offer simple training solutions. - Mary, USA Security Net, HR Division

We at USA strongly urge individuals to build a personal overall wellness plan, this of course includes health care management, as well as, personal finances, particularly your credit standing.  Make sure that no one has accessed your personal information and has been securing lines of credit in your good name.  Order copies of your credit report, review all of your monthly credit invoices, double check your bank statements to look for unauthorized debits.  Make this a year end ritual.  - P. Arellano 

The US Supreme Court will hear arguments regarding the constitutionality of the "ObamaCare" Act, official title, Patient Protection and Affordable Care Act (PPACA) within the next few months.  But, regardless of the ruling, patient privacy is still a necessity that should be maintained by every health care provider.  Provider staff, business associates, should all be aware of the patient's right to privacy.  We are here to help your organization conduct and assessment and, at minimum, provide basic annual tutorials regarding personal health information protection.  877-421-0280. -  Liz, USA Security Net - Denver

Are you a small business owner?  Or, perhaps your business has grown this past year, with over 10 employees?  No matter the circumstance, growth, no growth,  reviewing "best practices", procedures, and polices, is a GOOD thing to do.  So, what exactly should you review? Everything, from:  employee handbooks, company electronics usage (computers, laptops, smart phones, tablets, thumb drives, etc.), remote worker employee handbooks, sales contracts, privacy policy, credit sales agreements, business continuity plans, safety in the work place audits, company record management, business associate work contracts, sub-contractor agreements, business insurance policy compliance, just to name...

I will bet you have received some sort of advertisement in the mail, or have seen this type of ad in a newspaper, or Internet banner:  $99.99 installation fee, plus free device of some kind, $32.99 per month auto pay for two years, right?  Well, that may be a great deal, but the thing is the system may not be the right application for your building, home, or business.  Think about it, if you have a heavy use entry/exit door, you will burn through the battery of that wireless door contact rather quickly, so perhaps a hard wired contact, or a hard wired contact wired into a wireless transmitter may be the best practical solution.  In other words, the "deals" do not really talk about all of the options that are...

Social Media can be a great networking tool; messages that are shared are now part of the public domain.  Your texts, e-mails, are now "written" record.  In addition, these written records are now day and time stamped to include with a bit of research, the IP address that was accessed to send or post data.  Your employees should be cautioned about the possible liability implications, their posts may come back to haunt them!  Make sure you have addressed company computer use and the suggested company policy regarding employee use of social media. - TJ Hall, USA securityNET IT Support Group

The airwaves have been flooded with advertisements targeting the 55+ age group.  Most ads identify the need tor emergency personal medical assistance due to a fall.  More recent television commercials offer a product that activates when a fall occurs, just in case the individual cannot "press" the button.  You can achieve the same protection by utilizing other device settings.  For example:  installing a door/window contact to a refrigerator door, or adding a motion detector(s) throughout the home.   Adding these devices monitors movement, when no movement is detected, our UL certified operators are notified of the condition and will dispatch responders and contact your contacts ...

Remote workers, flex time, self-management, all good things; however, make certain that your worker's understand and use safe computer security practices as they work.  Laptops, net books and smart phones are just but a few examples of technology products that can contain personal identification information, or intelligent work product, left unprotected can find its' way into the wrong hands.  Most computer forensic investigations prove that companies are loosing valuable work product to the hands of hackers, identity thieves taking full advantage of vulnerable situations.  Make sure your organization implements computer security and technical equipment use best practices.  We are here...