Veterans, remember the days when you would report to the clinic with medical records in hand?  This was done for administrative convenience.   But, even though a record could be lost, you still had a copy of your medical record, you knew what was inside that folder.  Now the emergence of electronic health records, much like your credit history, this information will be contained in a data base, creating yet another reporting bureau that will require your annual review for accuracy.   Make sure you are aware of the information being managed by your medical care providers, periodically ask for a copy of your medical record.  #HIPAAforme.  Mary S., USA Security NET

Many states across the country are now promoting and offering Long Term Care Insurance, some allowing participants to join at the age of 84.  Why is this important?  Since we are living longer, and most of us would rather spend the balance of our lives in the comfort of our own homes to be nearer to family and friends, getting this type of protection will make that wish come true.  These benefits provide for:  at-home-care, physical therapy, dietician assistance, etc.  We recommend planning for Long Term Care; we also, encourage the use of personal emergency medical alert systems, complete with 24.7 UL monitoring and nurse care wellness dalls. #wellnesscalls.  Give us a call, we can help you better manage ...

Most employer related liability issues are more than likely related to poor internal communication circumstances.    A simple  assessment of internal policies and procedures can vacate most all misunderstandings and mis-representations made by employees to customers.  Take time to audit:  employee handbook, company policy, contingency plans, etc.  We are here to help. - Mary Schmidt, USA Security NET HR Group

Recently purchased a DIY surveillance camera kit from your local warehouse shopping store? You have it all installed, but you are not seeing the picture quality the literature promised you would get?  No problem.  Our service group can help you get the best performance from your system.  How?  We will evaluate:  camera placement, lens adjustment, lighting conditions, type of camera mount, camera type, etc..  After our evaluation, we will recommend solutions.  Most of which involve small simple adjustments, or a quick fix solution, a simple camera mount change, that moves the camera slightly, away from an excessive light source. angled slightly to capture more  images, or lowered slightly to ...

We often speak of "red tape", heavy weighted processes that were implemented  to safeguard against fraud or system abuse.  However, these measures are considered stumbling blocks, minimizing access to systems that clog progress, hindering great customer service.  Often, the quick solution, is to remove the "blocks", in an effort to improve efficiencies.  Most times these decisions are made without conducting situational analysis to assure minimum risks and liabilities.  For example:  reducing SPAM filter levels, sharing log-in credentials, limiting firewall protection.  Make sure your organization thoroughly analyzes protection levels before making the assumption that&...

Burglar alarm systems, if designed appropriately, can be a useful life safety and property protection tool.  Use the layer method with your designs:  complete perimeter protection, interior space protection, interior office protection (secure a record room door, file room, storage room, etc.), then add panic or hold-up protection, by installing hold-up buttons to: desks, counters, emergency surface mounted devices to entry/exit doors, restrooms, back offices, etc.  Most systems can be programmed to send open/close reports, letting central station operator's know when the system has been disarmed and re-armed, at what time, and by system user.  Additionally, alarms can be partitioned, dividing front ...

Selecting an alarm service monitoring provider should be more than a price-driven decision.  Consider the old adage, "You get what you pay for."  Make sure you are comparing service offerings:  daily alarm system communication tests, open/close reports (supervised and non-supervised), alarm activity reports (standard service), technical support (user assistance), and periodic data update reviews should be standard services that your monitoring services company consistently provides.  - Toby G., USA Security Net Service Support

The majority of issues we hear about from business owners and their customers is, "wait time".  The amount of time spent waiting for assistance, waiting for an order to process, or a credit to be issued, etc. We find that the selected customer service software is appropriate to support the business; we find, through our assessment analysis that employees are not proficient with the system operation.  Clearly, not the employee's fault; internal training is simply not effective.  What we find strange?  IT folks are strained with the issue of having to "change" things to make internal systems more user friendly.  Puzzling, to say the least.  Why make system changes, when the issue is ...

It bares repeating, this is a great time to check your credit reports.  Credit report bureaus offer a free annual review.  You can order directly from each credit reporting bureau, or make the request by mail.  Performing an annual self-review will assist you in managing your reported information.   Report any error to the reporting bureau; they are obligated to research your claim within 30 days.  - Quintana, USA Security Net, Denver, CO

When we speak of "System Service Maintenance", we are referring to electronic security systems, systems that should be routinely maintained, cleaned, adjusted and tested, at least twice per year.  Over time, camera lenses accumulate dust and grime, cob webs usually are now part of the camera brackets, and once tightened camera brackets are now loose, and cameras are now out of their original alignment.  Burglar alarm systems, should also be cleaned:  motion detectors, keypad keys, door contacts.  We're here to help you with maintenance and testing.  Dave, AZ USA Security Net Service Support